It is important to distinguish between routine outcome measurement, symptom mapping, and clinical feedback or feedback systems. Most instruments are designed to measure outcome or symptom, and only a few are designed to support clinical processes directly. This is where Norse Mental Health and Substance Use differs from other feedback tools. We have identified the needs of clinicians and patients in treatment processes, and then we created a solution which addresses their work flow.
In collaboration with clinicians and patients Norse Feedback developed a technology that comprehensively maps relevant symptoms, together with processes and alliance goals, to reflect what is happening in therapies. Norse Mental Health and Substance use is the only instrument that actively learns from and adapts to the individual patient’s responses. This is the unique Norse methodology.